Contact support
Last updated June 23, 2026
Can’t find your answer? Reach a real person — we read every message.
Email us
We aim to reply within two business days. To get you a useful answer on the first try, it helps to include:
- What you were trying to do, and what happened instead
- Whether you signed up on the web or in the iOS app (it changes the answer for anything billing-related)
- Anything you’ve already tried
Before you write, a few quick links
A lot of the most common questions already have a page:
- Cancelling or refunds → Billing & subscriptions
- A charge isn’t showing / re-linking a bank → Una+, Norman & bank connections
- Turning on text or voice with Una → Meet Una
- Deleting your account → Your account & data
- Privacy, security, and what Una sends where → Privacy & security
Whatever it is, we’d rather hear from you than have you stuck. Drop us a line.